Before work starts
Cancel before work starts and we refund everything you’ve paid, including any deposit.
The AI audit is free, so there’s nothing to refund.
During a project
You can cancel anytime by email. We stop work as soon as we read it.
You pay for the work finished up to that point, based on the milestones in your proposal. For a milestone in progress, you pay for the part that’s done.
If you’ve paid more than that, we refund the difference. If you’ve paid less, we send a final invoice. Either way, you get all the finished work.
After launch
Once you’ve approved the finished work, payments for it aren’t refundable. We still fix defects you report within 30 days of launch, at no cost.
Care plans and monthly services
Cancel anytime by email. Your plan stops renewing and stays active until the end of the period you’ve paid for.
We don’t refund partial months.
Costs from other companies
Money we’ve paid to other companies for you, such as domains, app store fees, software licenses or AI usage, is refunded only if that company refunds us.
Billing mistakes
If we charged you twice or charged the wrong amount, we refund the difference in full.
How to ask for a refund
Email support@appifyvisions.com with your invoice number and what you’d like refunded. We reply within one business day.
Approved refunds go back to your original payment method within 5 business days. Your bank may take another 5–10 days to show it.
Please talk to us before you dispute a charge with your bank. We can usually fix it the same day. Our terms of service cover the rest.